Correcting a Demographic Record Already Posted

 

If you discover an error on a demographic record that has already posted, you can use EDX to submit a Demographic Correction Request (DCR) to have PERS correct certain DTL1 errors. This feature replaces the need to manually submit a Demographic Correction Report. The DCR allows you to correct:

start dates,

unused sick leave,

PERS job class,

position type,

last day of service,

termination/end dates, and

contract number of months.

Important: You can make corrections to only one job segment for each DCR. If you have to make changes to more than one job segment, you must submit a separate DCR for each job segment you correct.

1

Access the Work List screen following the instructions under “Accessing the Work List.”

2

Click on the Create Demographic Correction Request (DCR) link (indicated by the arrow) or the SSN (highlighted by the box) of the member associated with “Demographic Correction Request” shown in the Work Item Type column.

3

Type either the member’s SSN or PERS identification number into the search text box, and then click the Search button.

4

In the Job Segment column, select the radio button corresponding to the job segment you want to correct. Note: If the employee has retired, EDX will not allow you to click this button unless the job segment you are changing applies to an active retiree (Position Type will list “Retiree...”).

5

Complete the text box(es) corresponding to the column(s) in the table that contain incorrect information. Some text boxes have a drop-down list that requires you to click on the down arrow and select a value from the list. Note: Not all date text boxes will allow you to type data into them. For instance, if there is no date in the Term/End Date column, EDX prevents you from typing a date in the Term/End Date To text box.

6

Add any comments you feel are necessary regarding the demographic correction request for this individual.

7

Click the Save button (indicated by the arrow), or click the Cancel button to exit without saving.

 

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